Salesforce Certified Administrator Study Guide - Spring 24 Study Guide

Salesforce is a customer relationship management solution that brings corporations and customers together. Salesforce administrator exam gives the scope of applications, the features, and functions available to an end-user. It also highlights configuration and management options that are available to an administrator across the sales, service, and collaboration clouds. The Salesforce Administrator certification is mainly targeted to the candidates who want to build their career in the Administrator domain and demonstrate their expertise.

Exam Details

Exam Name         Salesforce Certified Administrator

Exam Price         Registration fee: $200 USD

Retake fee:          $100 USD

Duration             105 minutes

Number of Questions    60

Passing Score     65%

Prerequisites

• Should have six or more months of experience as a Salesforce administrator.
• Candidate having knowledge of the features available to the end-users.
• The candidate should be capable of maintaining a Salesforce organization.

DOMAINS:

• ORGANIZATION SETUP
• USER SETUP
• SECURITY AND ACCESS
• STANDARD AND CUSTOM OBJECTS
• SALES AND MARKETING APPLICATIONS
• SERVICE AND SUPPORT APPLICATIONS
• ACTIVITY MANAGEMENT AND COLLABORATION
• DATA MANAGEMENT
• ANALYTICS – REPORTS AND DASHBOARDS
• WORKFLOW/PROCESS AUTOMATION
• DESKTOP AND MOBILE ADMINISTRATION
• APPEXCHANGE